Terms of Service

Effective Date: January 1, 2026
Last Updated: April 16, 2026

Welcome to Essence Finds. These Terms of Service (“Terms”) govern your access to and use of the Essence Finds website, including any related webpages, content, features, products, and services (collectively, the “Services”).

By accessing or using our Services, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Business Information

Essence Finds is operated by:

Legal Business Name: Essence Finds
Email: essencefinds@yahoo.com
Website: essencefinds.shop

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make purchases through our Services. By using the Services, you confirm that you meet this requirement.

If you use the Services on behalf of a business or organization, you represent that you have authority to bind that organization to these Terms.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information on our website are accurate and current. However:

• Product colors and appearance may vary depending on your device or screen settings.
• Packaging, labeling, and minor product details may vary from images shown online.
• We do not guarantee that product descriptions or other content are complete, accurate, or error-free.
• Products may be subject to availability, and we reserve the right to limit quantities or discontinue products at any time.

Essence Finds may source products from independent manufacturers, suppliers, and fulfillment partners. Products may be shipped directly from third-party suppliers to you.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products. After receiving your order, we may send an order confirmation email. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, reject, cancel, or limit any order for reasons including:

• Product availability;
• Pricing or listing errors;
• Suspected fraud or unauthorized activity;
• Incorrect shipping or billing information;
• Restrictions imposed by suppliers or shipping carriers; or
• Any other legitimate business reason.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method.

5. Prices and Payment

All prices are displayed in USD, unless otherwise stated. Prices may change at any time without notice. A price change will not affect an order that has already been accepted.

You agree to provide accurate and complete billing, payment, and shipping information. By submitting payment information, you represent that you are authorized to use the payment method provided.

We may use third-party payment processors to process transactions. Your payment may also be subject to the processor’s terms and privacy practices.

6. Taxes, Duties, and Customs

You are responsible for any applicable sales tax, value-added tax, customs duty, import fee, brokerage fee, or other governmental charge associated with your purchase, unless otherwise stated at checkout.

For international orders, you acknowledge that:

• Delivery times may be longer than estimated;
• Packages may be delayed or held by customs;
• You may be responsible for import duties and related charges; and
• Essence Finds cannot guarantee that every product can be legally imported into your destination country.

7. Shipping and Delivery

Shipping options, estimated delivery times, and costs will be displayed at checkout or communicated in your order confirmation.

Unless otherwise stated:

• Orders are generally processed within 2 business days;
• Estimated delivery times are estimates only and are not guaranteed;
• Delivery may be delayed due to weather, customs, carrier issues, incorrect addresses, supplier delays, holidays, or other circumstances beyond our control;
• Orders may arrive in separate packages if products are shipped from different locations; and
• Essence Finds is not responsible for delays caused by the shipping carrier or events outside our reasonable control.

You are responsible for providing an accurate and complete shipping address. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply.

If tracking shows that an order was delivered, but you cannot locate it, please contact the shipping carrier first and then contact us at [].

8. Returns and Exchanges

Our returns and exchanges are governed by our [Return and Refund Policy], which is incorporated into these Terms.

Unless otherwise stated in that policy:

• You must contact us within [7] days of delivery to request a return;
• Items must be unused, unworn, and in their original condition and packaging;
• Certain products may be non-returnable for health, hygiene, safety, customization, or other reasons;
• Return shipping costs may be the customer’s responsibility unless the product is defective, damaged, or incorrectly shipped; and
• Refunds are issued only after the return is approved and, where applicable, received and inspected.

Nothing in these Terms limits any mandatory return, refund, warranty, or consumer protection rights that apply under the laws of your jurisdiction.

9. Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us at [essencefinds@yahoo.com] within [7] days of delivery.

Please include:

• Your order number;
• A description of the issue; and
• Clear photographs or other supporting information, if requested.

We may offer a replacement, store credit, refund, or other appropriate resolution, subject to applicable law and our Return and Refund Policy.

10. Cancellations

You may request cancellation of an order by contacting us as soon as possible at [essencefinds@yahoo.com]. Cancellation requests are not guaranteed once an order has entered processing or shipment.

If cancellation is approved, any refund will be issued to the original payment method. Orders that have already shipped may be subject to our Return and Refund Policy.

11. Prohibited Uses

You agree not to:

• Use the Services for any unlawful or fraudulent purpose;
• Interfere with or disrupt the operation or security of the website;
• Attempt to gain unauthorized access to any account, system, or network;
• Scrape, copy, reproduce, or exploit website content without permission;
• Upload malicious code, viruses, or harmful material;
• Impersonate another person or entity;
• Use the Services to infringe another party’s rights; or
• Resell or commercially exploit products or website content without our written permission.

We may suspend or terminate access to the Services if we believe these Terms have been violated.

12. Intellectual Property

All content on the Services, including logos, names, text, graphics, photographs, product descriptions, designs, icons, software, and other materials, is owned by or licensed to Essence Finds and is protected by applicable intellectual property laws.

The name Essence Finds, associated logos, and other branding may not be used without our prior written permission.

You may view and use the website for personal, non-commercial purposes. No ownership rights are transferred to you.

13. User Reviews and Submissions

If you submit a review, comment, photograph, testimonial, suggestion, or other content to Essence Finds (“User Content”), you grant us a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, display, distribute, and otherwise use that content for business, marketing, and promotional purposes.

You represent that:

• You own or have the necessary rights to submit the User Content;
• The User Content is accurate to the best of your knowledge;
• The User Content does not violate any law or third-party rights; and
• The User Content does not contain malicious, abusive, defamatory, or misleading material.

We reserve the right to remove User Content at our discretion.

14. Third-Party Services and Links

The Services may contain links to or integrations with third-party websites, payment processors, shipping providers, social media platforms, or other services.

Essence Finds does not control and is not responsible for the availability, accuracy, security, policies, or practices of third parties. Your use of third-party services is subject to their own terms and policies.

15. Disclaimer of Warranties

To the maximum extent permitted by law, the Services and products are provided on an “as is” and “as available” basis.

Essence Finds makes no warranties, express or implied, regarding:

• The uninterrupted or error-free operation of the Services;
• The accuracy or completeness of website content;
• The availability of any product;
• The suitability of a product for a particular purpose;
• The results obtained from using a product; or
• The absence of harmful code or security vulnerabilities.

Some jurisdictions do not allow certain warranty exclusions, so some of the above exclusions may not apply to you.

16. Limitation of Liability

To the maximum extent permitted by law, Essence Finds and its owners, employees, contractors, suppliers, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to:

• Your use of or inability to use the Services;
• Your purchase or use of any product;
• Shipping delays, lost packages, or customs issues;
• Errors or interruptions in the Services;
• Unauthorized access to information; or
• Any other matter relating to the Services or these Terms.

To the maximum extent permitted by law, our total liability for any claim will not exceed the amount you paid for the product or service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

17. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Essence Finds and its owners, employees, contractors, affiliates, suppliers, and service providers from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from:

• Your violation of these Terms;
• Your misuse of the Services;
• Your violation of another person’s rights; or
• Your violation of applicable laws or regulations.

18. Privacy

Your use of the Services is also governed by our [Privacy Policy], which explains how we collect, use, disclose, and protect personal information.

Please review the Privacy Policy before using the Services.

19. Changes to These Terms

We may update these Terms from time to time. Changes will become effective when posted on this page, unless a different effective date is stated.

Your continued use of the Services after changes are posted means that you accept the updated Terms. We encourage you to review these Terms periodically.

20. Termination

We may suspend or terminate your access to the Services, cancel orders, or restrict your use of the website at any time if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or created risk for Essence Finds or others.

Sections that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and governing law, will continue to apply.

21. Governing Law and Disputes

These Terms are governed by the laws of [State/Province and Country], without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or the Services will be resolved in the courts located in [County/State/Province and Country], unless applicable law requires otherwise.

Before filing a formal claim, you agree to contact us at [customer service email] and make a good-faith effort to resolve the dispute informally.

22. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and Essence Finds regarding your use of the Services and supersede prior agreements or communications on the same subject.